1093 Reviews Found
Confirmed Service Customer
Took longer than expected but was a nice experience and everyone who was involved was great.
Vincent R.
GILBERT
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Confirmed Service Customer
I had an 11:00am appointment. My vehicle was taken from the lot at 12:15pm for service. I was called to the counter to pay the bill at 12:55pm. Again, I had an 11:00am appointment.
Robert N.
SAN TAN VLY
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Confirmed Sales Customer
From the time I designed my truck with Aaron to the time I came in to pick her up with Todd everything was awesome. It was a pleasure to work with them and then the when I financed her all was great. I will definitely recommend this team to my friends and family.
Ronald F.
QUEEN CREEK
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Confirmed Service Customer
Took me as a walk-in and provided prompt & good service
Patrick M.
GILBERT
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Confirmed Service Customer
Shane Terry managed to fit us in with our engine light problem (which turned out to be minor) and got us on our way quickly. Another of the reasons we continue to come back to Henry Brown!
Steven M.
TUCSON
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Confirmed Service Customer
Great service! Lou Silva was very helpful and friendly
Dennis O.
PINETOP
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Confirmed Service Customer
Very busy so it took time to get the diesel pick up def issue resolved. Loaner vehicle was a big plus
George A.
SUN LAKES
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Confirmed Service Customer
Blain was great. Got me checked in quick. Took care of all of my needs and called me when the truck was ready.
Brent B.
WILLIAMS
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Confirmed Service Customer
Always timely and professional Mike is great to work with
John C.
SCOTTSDALE
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Confirmed Sales Customer
great salesman. answered all of our questions, very helpful.
Daryl M.
SHELDON
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Confirmed Service Customer
Scheduling service at Henry Brown is ALWAYS an awful experience. It takes weeks just to get a vehicle in for diagnosis, and then if service is required it can be MONTHS before a vehicle is repaired/fixed. The service work itself is good, but the lead times are awful and make the whole experience a headache. Most times I end up taking my GM vehicles to other dealerships where it is usually a matter of DAYS, not MONTHS to get a vehicle worked on.
Timothy E.
GILBERT
Business Response
Timothy J Evans, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. Thank you for reaching out to us. We regret to hear about the situation you have described.
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Confirmed Service Customer
Great job as always. Heidi always gets things taken care of.
James A.
STANFIELD
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Confirmed Service Customer
Service writer, Suzie, was very friendly and welcoming. Kept me informed.
David B.
HOWELL
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Confirmed Service Customer
I was quoted 90 to 120 minutes for an oil change . I waited just over 3 hours in your waiting area for completion.
Debra O.
QUEEN CREEK
Business Response
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.