Confirmed Service Customer
It was horrible 😢. It took 5 weeks to get an appointment and I took it in and they gave me a rental car and I was on my way. 3 days later I called to see if it was done and they laughed at me and said didn't they tell you when you made the appointment that it would take 4 to 6 weeks and I said no . Or why would I be calling to see if it was done . She told me they only have 3 desiel techs and that's how long it takes. I'm sorry but the truck was there for a service and some electrical issues. It didn't even need a diesel tech. So I told them just do the service and I will just deal with the other issues.
Karla M.
GILBERT,
AZ
Business Response
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Scott Usher my write up man make sure my work is done good I’m happy with the service
Confirmed Service Customer
This is my first time to visit & purchase a truck from Henry Brown GMC. I will definitely return when it’s time to upgrade! Great people!!
Confirmed Service Customer
Mike Meade is the best. He has been out service advisor for over 20 years and he always gets our vehicles fixed for us. This time we needed it back to...
Confirmed Service Customer
Scott Asher make sure everything is done right on our vehicle
Confirmed Service Customer
I usually talk to Blaine and he isn't there Mike helps me. Both are excellent to work with. Blaine helped me this time and it was like talking to a fr...