1067 Reviews Found
Was this review helpful?
Confirmed Sales Customer
My experience at Henry Brown Buick GMC was by far the best car buying experience I have ever had. The process was very easy and stress free, everyone from the sales associate Juan, to my finance manager Adrienne were super pleasant, knowledgeable and helpful. I will recommend all of my friends and family to Henry Brown! Thank you for the amazing service!!!
Andres I.
PHOENIX
Was this review helpful?
Confirmed Service Customer
Always friendly but need to pay closer attention when telling of a priblem
Barbara E.
CHANDLER
Was this review helpful?
Confirmed Service Customer
Very courteous and professional throughout the process and service. Outstanding
Ramon B.
MESA
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
Dwayne Champion was honestly the best salesman I’ve ever dealt with when having to buy a truck. He was easy to talk to and so friendly. Great guy!
Zachary F.
QUEEN CREEK
Was this review helpful?
Confirmed Sales Customer
Worked with both Tim and Waggie. Great team worked to get me out the door quickly. Also appreciated the food truck. Thank you
Dustin B.
CHANDLER
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
I made an appointment to have my cars oil changed, tires rotated on which I believed would be on 6/29 just to find out the appointment date had been for July 6. The staff was gracious enough to fit me in and did a very thorough job. I will continue to use and refer friends and family to Henry Brown Buick GMC.
Charles T.
MESA
Was this review helpful?
Confirmed Service Customer
It was over 2 1/2 hours for an oil change and tire rotation. I don't think we will be back
Ronald F.
CHANDLER
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 634-5693 to discuss your concerns, as your satisfaction is of utmost importance to us.
Was this review helpful?
Confirmed Sales Customer
I came back to Henry Brown after a few years. And reason I did was because of the exceptional service.
Carlos D.
PHOENIX
Was this review helpful?
Confirmed Sales Customer
an awesome time...really really helpful....the personal showed great knowledge and experience in helping the customers Blake Brown was amazing
Abelardo M.
GUADALUPE
Was this review helpful?
Confirmed Service Customer
Service was great and Heidi has been my service provider for over fourteen years and has always been honest and helpful to me
Arlon P.
GILBERT
Was this review helpful?
Was this review helpful?
Was this review helpful?
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
The lube service department is awesome!! They are right in it from the moment you drive up to the time you come to pick up your car. I love this place!
Janet N.
GILBERT
Was this review helpful?
Confirmed Sales Customer
Everything went very smoothly. I’ve always hated buying vehicles. This was a good experience.
Monica F.
MIAMI
Was this review helpful?
Confirmed Sales Customer
Sales team is great, Sean is fantastic. This is the 5th, yes 5th vehicle we’ve purchased from HB and will be the last one. In the past three months, I have purchased TWO Denali Ultimates (Yukon and 1500), whereas both vehicles had check engine lights on the moment I purchased them. The Yukon sat in Service for a month waiting on a part. Didn’t even get to drive the 1500 off the lot. Happy HB got their money and all is good on their end. Now I’m paying on a truck I can’t drive…. Again. I completely understand that things happen, but I would have thought when buying a top of the line vehicle, twice, that there would be a bit more emphasis on getting them fixed from upper management. Happy y’all got paid.
David P.
GILBERT