Once again personalable interaction with staff makes it feel more family oriented. Even though wait times to have your vehicle fixed can be longer, the service rendered on your vehicle makes it worth the wait.
I had a road tire failure which Brian and his staff corrected by concern as quickly as possible. They had me back on the road within a few hours even after a mandatory trip to their inventory area which was required to gain access to a new tire. Great Job! Ernie
Excellent experience--arrived at 9:00 am for appointment and was greeted by Marie who directed me to the waiting area while my Casada was being treated with a paint preserver. I was on the road home in 45 minutes with a "shiny" car! WILL RETURN IN 6 MONTHS FOR THE 2ND ROUND--THANKS Bob
Our service advisor Raul always has a smile on my face and greats us by our names. Service as usual on there inspection found we were in need of a required service to keep up with the regular 60000 mile service. I had not realized that and I'm glad they advised me. I did have it done and they returned it in a very timely manner. Thank you Henry Brown service as always great service. Whenever I need anything Raul either has the answer or gets us in for service. Thanks to the entire team. Need great service go see the team at Henry Brown.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Very friendly. Greeted promptly. Had to return my truck to the service department to get the work corrected as they did not use screwed to hold my side step switch in place. It had fallen out by that night. Took it back this week for a second appointment and they inserted the screws to correct the issue. All good now.