As always great service and job completed sooner than expected. Always excellent service department and great service adviser Raul. Will always use Henry Brown for all our vehicle's. Thanks for having such great employees Henry Brown. Keep up the great work. Thanks again.
Heidi Burns is one of a couple of reasons we have bought 4 cars from Henry Brown since 2008 when we bought our first Yukon in Mesa. She has always taken great care of us and our vehicles. She knows our family, laughed with us is the good times and even when we lost my in laws in 2016 and 2018. She really cares about the customer and knows how to explain things even in the most challenging of times. I hope one day see her being in charge of all the service writer. She would be a greater mentor and I know she has a great rapport with the mechanics. She is truly a great asset to the Henry Brown family
I had a 10:00 am first time 5,000 mile appointment on my new Envision for an oil change and tire rotation. When I arrived I was told it would take about 3 hours due to two technicians that abruptly quite over the last weekend. Needless to say, it caused problems in my scheduling the entire day. I was, at least given a ride back to my address. bu very inconvenient.