Confirmed Service Customer
I purchased the extended warranty on my truck. Later, I installed a 5 inch lift kit on my truck and 2 years later my transmission goes out. I take my truck to the dealer to get my transmission replaced under the extended warranty. After leaving my truck their, they finally called me to tell me that they voided the warranty because my truck was modified. I wish the salesman their tell you everything upfront and tell you fine print about modifying your vehicles before purchasing that extended warranty. Now I have to pay out of pocket for a new transmission! So much for that $2,000 extended warranty for nothing!
Hector L.
CHANDLER,
AZ
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par.
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